Updated June 24, 2016
Twin Hill collects personal information from you when you choose to share it with us. This may include when you use our Services, register for an online account, make a purchase, request information from us, sign up for newsletters or our email list, use our service, participate in a survey or promotion, or otherwise contact us. The personal information we collect may include:
For example, we may automatically collect certain non-personal information from you, including but not limited to the browser or operating system you use on your mobile device or computer, Internet Protocol ("IP") address, unique device identifier of any of your computer (s) or device(s) that are used to access the Site, Internet connection speed and duration, device type, geographic data, browser type, operating system, and the domain name from which you accessed the Services.
Certain parts of our Site require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings. Check the "Tools" or "Help" tabs in your browser (or your mobile device privacy settings) to learn how to change your cookie and other tracking preferences.
We may obtain information about you from your employer, such as your employee number or job identification code/number, for participation in your employer's uniform apparel program via its specially designated micro-site.
We may combine the information we receive from and about you, including information you provide to us, information provided by your company online with information we automatically collect when you visit our Site, as well as information collected from third parties or other online and offline sources.
Twin Hill may use the information we collect from and about you for any of the following purposes:
Additionally, if you use the Site to connect with third party services you authorize us to use information from and about you, on your behalf, to interact with these third party services based on your requests.
At Twin Hill, we are committed to protecting our relationship with our customers, and we do not sell or rent any of your personal information to any third party. We may share the personal information we collect from and about you in the following ways:
(1) With Twin Hill affiliates (including those affiliated companies in the Tailored Brands corporate family of companies, such as Men's Wearhouse, Jos. A. Bank, Moores Clothing for Men, Joseph Abboud, K&G Fashion Superstore, MW Cleaners, Alexandra, Dimensions and Yaffy, and any future additions to the Tailored Brands corporate family);
(2) To our third party service providers that provide business, professional or technical support functions for us, including, but not limited to, fulfilling or shipping your order, completing your transaction,
(4) To respond to judicial or legal process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and
(5) As otherwise described to you at the point of collection.
Twin Hill may share with third parties aggregate or anonymized non personal information about visitors to the Site without restriction as to use.
We have taken certain reasonable administrative, technical, and physical steps designed to protect the information we collect from and about our customers and Site visitors. For instance, when you enter sensitive information (such as credit card information) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL). While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
Twin Hill is very concerned about the safety of children using the Internet. We do not direct the Site to, nor do we knowingly collect personal information from, any visitor under the age of 13.
If we discover that a visitor under the age of 13 has registered without parental consent, we will remove his or her registration information from our files.
If you have any questions, comments, or concerns, or if you prefer to "opt out" of having information used for purposes not directly related to placement, processing, fulfillment or delivery of a product order, you may:
1. Contact us in one of the following ways:
2. Opt out of Email Marketing:
At all times, you have the option of "opting out" of receiving future e-mail marketing messages from Twin Hill by clicking on the "unsubscribe" link at the bottom of an e-mail marketing message, or by logging into your Site account, selecting "Communication Preference" and unchecking the box indicating that you wish to receive e-mails. Please allow 10 business days for your request to take effect.